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Report: Customers Want to Buy Insurance at the Dealership
Study: Top Sales Performers Are Active Listeners

Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

June 28, 2019

3 Steps to Scrub Your Customer Data and Sell More Cars
Report: Car Buyers Prefer Full-Motion Walkarounds
Cox: September Sales to Decline 7.2% From Year-Ago Levels

Cox: September Sales to Decline 7.2% From Year-Ago Levels

Despite the expected volume decline, the firm put September’s seasonally adjusted annual sales rate at a healthy 17.1 million, down from last September’s 18.1 million SAAR. The company said higher interest rates and talks of tariffs may be having some pull-ahead impact in the market.

September 26, 2018

CNCDA: Calif. New-Vehicle Registrations Fall for the Fifth Straight Quarter

CNCDA: Calif. New-Vehicle Registrations Fall for the Fifth Straight Quarter

Despite the decline, the trade group expects the California market will end the year with around 2 million new-vehicle registrations. That would be a slight decline from the 2.05 million registrations the market recorded in 2017, providing further proof the market has plateaued after several years of big increases.

August 28, 2018

Edmunds: Stage Set for Market Contraction

Edmunds: Stage Set for Market Contraction

June’s annual percentage rate of 5.82% marked a 17% increase since January 2018. Add rising rates to a virtually saturated U.S. market, record-high vehicle prices, and historically high numbers of people who owe more than their cars are worth, and the stage is set for a market contraction, the firm said.

July 5, 2018

LMC/J.D. Power: First-Half Retail Sales Weakest in Four Years

Retail sales for the first half of 2018 are expected to be the weakest since 2014, but record transaction prices have consumers on pace to spend nearly $5 billion more on new-vehicle purchases during the period compared to a year ago.

June 28, 2018

Retail Incentives, New-Vehicle Sales Grow in May

California New-Vehicle Sales Expected to Exceed 2 Million in 2018

With the car market having plateaued after several years of increases, the California New Car Dealers Association said it continues to see increasing demand for larger, more family-friendly vehicles. But with gas prices continuing to increase, that trend could shift in the quarters ahead.

May 23, 2018

April's Average Transaction Price Rises to $35,411
LMC, J.D. Power: Mixed Results Expected for February

LMC, J.D. Power: Mixed Results Expected for February

Average incentive spending in February is poised to fall for the first time since 2013 due to lower spending by Domestic manufacturers on trucks and SUVs. The two firms also project a 400,000-unit decrease in the SAAR and a 3% decline in retail sales.

February 27, 2018

KBB: Average New-Vehicle Prices Rise to Record High in December