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3 Ways to Address Opioid Addiction in the Dealership

3 Ways to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

August 19, 2019

Survey: Car Buyers Prioritize Experience Over Price
Wheeler to Lead Attendees as Industry Summit Emcee
UDS Wins 7th Straight Diamond in 2019 DCAs

UDS Wins 7th Straight Diamond in 2019 DCAs

United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.

July 24, 2019

Cox: Younger Workers Could Reduce Dealership Turnover

Cox: Younger Workers Could Reduce Dealership Turnover

Cox Automotive’s 2019 Dealership Staffing Study finds approximately 20% of dealership staff are likely to look for another job in the next six months, a problem that could be solved with a greater focus on attracting younger generations to dealership work.

July 23, 2019

Manheim Tackles Tech Shortage With Apprentice Program
Kamal to Lead Industry Summit Advisory Board

Kamal to Lead Industry Summit Advisory Board

Auto Dealer Today and F&I and Showroom’s Tariq Kamal will helm the advisory board for this year’s Industry Summit, leading a group tasked with building an agenda tailored to the needs of dealers, F&I professionals, and industry members.

July 10, 2019

Protective Dealers Get Consumer-Facing F&I Videos
Study: Top Sales Performers Are Active Listeners

Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

June 28, 2019

Assurant Expands Dealership Career Development Program
Vision Adds Reahard F&I Product Videos
ADT Announces Winners of 2019 Dealers’ Choice Awards

ADT Announces Winners of 2019 Dealers’ Choice Awards

Auto Dealer Today has revealed the winners of the 15th annual Dealers’ Choice Awards, a program that gives dealers and dealership personnel the opportunity to recognize their favorite vendors, suppliers, and finance sources in 35 categories.

June 19, 2019

Study: Dealer Data Plagued by Human Error, Insider Threats, Deliberate Sabotage
3 Steps to Scrub Your Customer Data and Sell More Cars
Report: Car Buyers Prefer Full-Motion Walkarounds