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Q&A: Academia Is the Bridge to the Millennial Workforce
F&I Tip of the Week: GAP as a Cash Conversion
Study: 28% of Dealership Callers Will Buy a Vehicle

Study: 28% of Dealership Callers Will Buy a Vehicle

Experts say a Marchex analysis of more than 300,000 inbound calls proves auto dealers and sales professionals who optimize call-handling are poised to capture more customers and revenue.

January 23, 2019

Study: Salespeople Abandon Customers Every 20 Minutes

Study: Salespeople Abandon Customers Every 20 Minutes

A new study commissioned by Roadster finds auto sales professionals leave the average customer’s side once every 20 minutes during a typical car-buying transaction, a pattern that can decrease customer satisfaction by up to 30%.

January 21, 2019

Fiore Joins UDS Development Team

Fiore Joins UDS Development Team

United Development Systems announced the addition of 30-year industry veteran Doug Fiore to its Southeast F&I development team.

January 17, 2019

Rapid Recon Releases RECON T2L

Rapid Recon Releases RECON T2L

Rapid Recon founder and CEO Dennis McGinn has published a new how-to reconditioning manual, ‘RECON T2L,’ in time for NADA 2019.

January 10, 2019

Startup Aims to Boost BDC Success

Startup Aims to Boost BDC Success

My BDC Success was designed to provide remote monitoring, tracking, and training services to dealers seeking greater production from their business development centers.

January 5, 2019

Learn to Listen and Listen to Learn

Learn to Listen and Listen to Learn

F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation than a sales pitch.

November 29, 2018

NADA Confirms Show Dates Through 2024
Jumpstart: Car Buyers Want to Negotiate

Jumpstart: Car Buyers Want to Negotiate

Contrary to popular belief, car buyers still prefer to negotiate price face-to-face, according to new research by Jumpstart Automotive Media.

November 15, 2018

EFG: Dealers Need Bridge From F&I to Service

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.

November 8, 2018