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Mapping the Customer Journey

Mapping the Customer Journey

To meet and exceed modern consumer expectations at each step of the buying process, develop new techniques and use technology to help them discover, learn, and be validated in their decisions along the way.

January 25, 2021

DealerSocket Adds F&I Product Rates to Precise Price
DealerSocket Delivers ‘Seamless’ Integration of Credit and Finance Process

DealerSocket Names Bryan Klann Chief Revenue Officer

Bryan Klann’s appointment bolsters DealerSocket’s leadership team and provides the firm’s sales and marketing team with a more than 20-year software industry veteran with a track record of growing revenue.

June 26, 2018

Transparency Wave Rolling Into F&I

Transparency Wave Rolling Into F&I

Digital retailing invaded the Las Vegas Convention Center in late March for NADA 2018, but its arrival did little to bring clarity to F&I’s cloudy future.

May 7, 2018

DealerSocket Hires New President and CEO

DealerSocket Hires New President and CEO

DealerSocket CEO Jonathan Ord is stepping into a new role within the company he co-founded in 2001. Replacing him as president and CEO is Sejal Pietrzak

August 29, 2017

Disbanding the 'Seven Car Club'

Disbanding the 'Seven Car Club'

Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.

August 19, 2017

5 Tech Tools From NADA 2017

5 Tech Tools From NADA 2017

There were plenty of new innovations on display in and around NADA 2017. The editor takes you on a tour of five new tech tools aiming to help dealers land more sales and F&I opportunities.

April 10, 2017

DealerSocket Announces Integration With FetchAQuote.com

Through this integration, customers at independent dealers will be able to look through different car insurance options, secure a quote they like and purchase the coverage on the spot, the company stated.

December 5, 2016

DealerSocket Adds LenderPay Integration to FEX DMS

DealerSocket’s FEX DMS is now integrated with ProPay’s LenderPay platform. The partnership, the company stated, will allow FEX users to select the credit processor that best fits their dealership’s unique needs.

June 29, 2016

Cox Completes Acquisition of Dealertrack

Dealertrack unloaded its inventory management solution today, clearing the way for Cox Automotive to complete its acquisition of the software maker. The announcement comes a day after the Justice Department challenged the merger between the two software giants.

October 1, 2015

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