Search Close Menu

Search Results

Best Match Date Posted
Close
Expand All
Results: 227
Menus Don’t Work Miracles

Menus Don’t Work Miracles

A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I professional.

August 6, 2018

EFG Companies Launches Training Portal for F&I Managers

EFG Companies Launches Training Portal for F&I Managers

The EFG Learning Opps Through Virtual Engagement, or LOVE, was designed to boost F&I producer knowledge, reinforce training learnings and reduce the cost of a poor hiring decision for dealerships, according to the company.

July 24, 2018

F&I’s Need for Nobility

F&I’s Need for Nobility

With 78% of Americans living paycheck to paycheck, F&I insider says it’s time for F&I producers to change their approach.

July 3, 2018

Moving F&I Online

Moving F&I Online

Dealer software expert makes the case for following your customers online and adopting a fully digital transaction.

July 3, 2018

Avoiding the AAA Objection

Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

July 3, 2018

Protecting F&I’s Future

The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

July 3, 2018

MaximTrak Announces Zurich North America Integration

Zurich North America's F&I product rates and forms are now integrated into MaximTrak's ETrak platform, providing Zurich's dealer customers with access to the technology firm's MenuTrak and FLITE F&I sales systems.

June 28, 2018

EFG Companies: Dealers Must Embrace Industry Paradigm Shift
Webinar: Gil Van Over to Tackle Compliance Issues on the Road to the Sale
F&I Tip of the Week: Power of the Pause

F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.

June 5, 2018

I Love F&I. How About You?

His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

May 31, 2018

(Video) Capture Missed VSC Sales

(Video) Capture Missed VSC Sales

In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

May 31, 2018

Slurs, Cussing, and Misnomers

Slurs, Cussing, and Misnomers

Master the F&I language by eliminating three groups of inappropriate, inaccurate, and legally explosive words from your vocabulary.

May 31, 2018

To Interview or Not to Interview: That Is the Question