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What’s Wrong with F&I Turnover
Do This, Not That!

Do This, Not That!

Here are two truths that reveal the concepts of a powerful process that moves customers and us.

May 12, 2022

F&I for Non-F&I Managers
Find the Onion!

Find the Onion!

If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.

April 12, 2022

iA American Introduces The 15-Minute F&I Turn and New Las Vegas Training Facility
Close on Something Else

Close on Something Else

Welcome an objection, embrace it and create an irresistible offer that makes “yes” easy, and then close on something else.

February 22, 2022

Riding the Wave of Enthusiasm

Riding the Wave of Enthusiasm

In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.

February 3, 2022

Computers Can Smell Fear

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

January 27, 2022

F&I Customers Are Just Like Us!

F&I Customers Are Just Like Us!

Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.

January 25, 2022

Connecting Over Closing!
Creating Multiple Revenue Streams into F&I

Creating Multiple Revenue Streams into F&I

The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.

December 30, 2021

Ready, Set, Poised for Success

Ready, Set, Poised for Success

Having the mentality of “do it now,” instead of “it can wait until later” is what separates the real pros in this business.

December 7, 2021

Bishops, Badges, and Blenders!

Bishops, Badges, and Blenders!

True servants with a heart to make people and the industry at large better are priceless and worthy to be honored.

October 14, 2021

Who Moved My Cheese?

Who Moved My Cheese?

In this video, Trent White from the Automotive Training Academy by Assurant references the story “Who Moved My Cheese” and how it relates to the auto industry.

October 7, 2021

Brightline Dealer Advisors Launches as a One-Stop Shop for All Automotive Dealers' Needs
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