Get an ‘A’ on Your Next Compliance Audit
F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.
February 27, 2020
F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.
February 27, 2020
Learn how committing to simple, effective, jargon-free communication reduces customer confusion and helps F&I professionals sell more products.
November 12, 2019
Church offers advice to an F&I manager whose director does whatever he can to avoid handling cash customers, achieving superstar status at his co-workers’ expense.
October 8, 2019
The champions of the sumo world can handle any type of opponent, win more bouts than they lose, and enjoy a level of respect and privilege that only top producers can ever hope to earn.
September 12, 2019
Champions spend far more time practicing than playing. F&I pro offers four skill-sharpening ways to make every day a productive one.
August 15, 2019
Whether you’re starting your day, ending your day, or powering through a tough deal, a willing attitude is the fastest and most productive way to accomplish it.
July 11, 2019
F&I director offers four tips you can use to start your day with a bang and maintain a level of urgency that will fuel your presentations and make your time between customers more productive.
June 19, 2019
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