What’s Wrong with F&I Turnover
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
May 12, 2022
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
May 12, 2022
Here are two truths that reveal the concepts of a powerful process that moves customers and us.
May 12, 2022
Raising the F&I acumen of all managers associated with sales is a smart move.
April 12, 2022
An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.
March 31, 2022
In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.
February 3, 2022
Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.
January 27, 2022
The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
December 30, 2021
Having the mentality of “do it now,” instead of “it can wait until later” is what separates the real pros in this business.
December 7, 2021
In this video, Trent White from the Automotive Training Academy by Assurant references the story “Who Moved My Cheese” and how it relates to the auto industry.
October 7, 2021
Risk Theory Dealer Advisors and TrueRisk Advisors merge to form Brightline Dealer Advisors to create a truly dealer-centric partner in the automotive marketplace.
October 6, 2021
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.
April 29, 2021
When affordability is the objection, F&I trainer John Tabar says the job of the F&I manager is to show customers why they can't afford not to have the protection.
April 20, 2021
Research shows that people tend to equate fast-paced speech with a lack of credibility, which isn't what we're after in the F&I office. F&I trainer John Tabar offers a few tips for uncovering and fixing a pace problem.
May 11, 2020
F&I trainer John Tabar shares the perfect close for a customer who is interested in multiple products but thinks the cost is too much.
March 10, 2020
Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.
February 4, 2020
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