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What’s Wrong with F&I Turnover
Do This, Not That!

Do This, Not That!

Here are two truths that reveal the concepts of a powerful process that moves customers and us.

May 12, 2022

F&I for Non-F&I Managers
Computers Can Smell Fear

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

January 27, 2022

Creating Multiple Revenue Streams into F&I

Creating Multiple Revenue Streams into F&I

The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.

December 30, 2021

Ready, Set, Poised for Success

Ready, Set, Poised for Success

Having the mentality of “do it now,” instead of “it can wait until later” is what separates the real pros in this business.

December 7, 2021

Why You Swiped Right on F&I

Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.

February 4, 2020

3 F&I Gotchas You Need to Avoid

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

January 27, 2020

Why Won’t They Let Me Be an F&I Manager?

Why Won’t They Let Me Be an F&I Manager?

Are you ready to make the leap from sales to F&I but haven’t been given an opportunity? Learn why that may be and why, for some, this critical role will never be the right fit.

December 13, 2019

10 Quick Tips to Boost F&I Profits

10 Quick Tips to Boost F&I Profits

Raise your per-copy average and secure more of your customers’ investments by looking for more opportunities at every stage of the purchase and ownership experience.

November 26, 2019

Take the Fear Out of Your F&I Process

Take the Fear Out of Your F&I Process

Living in the moment isn’t always a good idea, particularly in the business office. G.P. has the cure for bad customers, bad days, and bad months.

November 25, 2019

Mid-Level F&I Managers Need Advanced Training

Mid-Level F&I Managers Need Advanced Training

F&I managers who are ready to take the next step in their careers must seek out training focused on leadership, deal structure, compliance, and other essential skills for professional development.

October 25, 2019

10 Secrets of Successful F&I Managers

10 Secrets of Successful F&I Managers

Experienced agent and trainer shares 10 habits and best practices shared by top-producing F&I professionals — and rarely adopted by those who are only in it for the paycheck.

October 22, 2019

4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Stop Keeping F&I Products a Secret

Stop Keeping F&I Products a Secret

All available research and data suggests car buyers want to research F&I products online. Most say they will be more likely to buy if they can can learn more before they get to the dealership. So why do so few dealer websites offer the information consumers are looking for?

September 17, 2019

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