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Results: 11

Time to Change the Message

The editor wonders what marketers hope to accomplish by bashing F&I and warns them not to bite the hand that pushes the buttons.

January 10, 2017

Anti-Consumer, Me?

The editor addresses claims that he’s anti-consumer and anti-transparent. Apparently, he’s been sitting on the digital fence a little too long.

November 7, 2016

F&I's Big Moment

The editor shares the details of what he believes will go down as a historic moment in the history of F&I.

October 4, 2016

Striking a Balance

Moved by what he heard from this year’s F&I Pacesetters, the editor offers his thoughts on a topic he believes the industry needs to seriously address.

September 1, 2016

No Tanking Here

The editor shares the moment he knew F&I Think Tank had delivered on its promise to provide F&I pros a place to call their own.

June 3, 2016

Pressure Cooker

Pressure Cooker

Speakers at Industry Summit 2015 say regulatory pressures are forcing the industry to confront deep-rooted issues that have plagued showrooms and F&I offices.

November 12, 2015

Debunking Base Payment Myths

The editor searches for the origins of a mythical menu requirement and explains how even nonexistent rules can help promote compliance.

December 7, 2012

Paper or Plastic?

The editor believes those who rail against the tablet menu are missing the point. He understands and appreciates the concerns raised so far, but he thinks the industry needs to debate something else first.

November 13, 2012

F&I Is Not the Problem

Study after study points to a disconnect between Gen Y and the F&I office, but the editor thinks it’s time for dealers to come to the defense of their most profitable department.

August 7, 2012

Watch for the Newsmaker

Dealers are looking over their shoulders for signs of federal regulators, and rightly so. But the greater threat lives closer to home.

June 7, 2012