In late June, Portfolio officially acquired National Automotive Experts and NWAN. The companies’ executives spoke to P&A about what led them to join forces, the changing world of F&I and why this match was the right move for both companies, their agents and dealers.
September 10, 2020
In order to keep up with a rapidly changing industry, dealers need to find new operating efficiencies and build connections with the communities they serve, if they expect to stay a step ahead of their competitors.
September 9, 2020
Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.
September 8, 2020
Do not step over dollars to pick up pennies … picking a formation that is not a good fit will cause exit strategy issues and could cost you ownership of the next formation. Take the time to educate yourself on the different reinsurance formations to ensure success now and in the future.
August 28, 2020
All auto dealers want more F&I PVR, but making meaningful improvement requires a comprehensive plan with these four pillars.
August 3, 2020
Contactless transactions are, at least for the near future, priority one in the transactions playbook for dealers, and F&I must play a leading role in helping educate people online during every phase of the sale.
July 16, 2020
With dealers and lenders scrambling to offer payment relief to consumers in the wake of the coronavirus pandemic, they need to pay attention to the effect it may have on a potential GAP claim.
July 14, 2020
The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.
July 6, 2020
By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.
June 29, 2020
What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.
June 15, 2020
The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.
June 2, 2020
We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.
June 1, 2020
The promise of digital retailing certainly benefits car shoppers, many of whom are clamoring for a shorter process when they arrive at the dealership. And with everyone now dealing with COVID-19, car shoppers will rely even more on the digital retailing process.
June 1, 2020
Due to a multitude of factors, including vehicle sales, household debt and unemployment, automotive lenders will be affected differently depending on their market segment and their loan origination process.
May 27, 2020
Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.
May 19, 2020