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Trial Closes: Impact by Design

Trial Closes: Impact by Design

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant talks about the differences of soft and hard trial closes and how they can impact a sale.

December 2, 2021

F&I Tip of the Week: Avoiding the F&I Present Bias Trap
F&I Tip of the Week: Don't Let the Lender Decide
F&I Tip of the Week: Choose to Change
F&I Tip of the Week: No Goes Through Maybe

F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

November 2, 2021

F&I Tip of the Week: What Did You Learn Today?
F&I Tip of the Week: The Walls Have Ears

F&I Tip of the Week: The Walls Have Ears

Very few things can completely crush credibility and trust with your customer more than an unprofessional comment being overheard in the dealership. Tune-in to this F&I Tip of the week, with John Tabar, to learn more!

October 19, 2021

F&I Tip of the Week: Getting Comfortable with Video
F&I Tip of the Week: You Can't Recover From a Lack of Trust
Remaining Non-Confrontational

Remaining Non-Confrontational

In this video, Trent White with the Automotive Training Academy by Assurant explains how to take a professional approach to being non-confrontational.

September 2, 2021

Protecting Against the Bubble Burst

Protecting Against the Bubble Burst

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant discusses the current market conditions and how you can protect your future business.

August 5, 2021

The K.I.S.S. Method

The K.I.S.S. Method

In this video, Trent White with the Automotive Training Academy by Assurant explains how keeping your strategy simple can help you sell your protective products.

June 3, 2021

F&I Tip of the Week: Walk In Through the Back Door
F&I Tip of the Week: Video Self-Evaluation

F&I Tip of the Week: Video Self-Evaluation

In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.

April 6, 2021

To Pre-Expose or Not to Pre-Expose

To Pre-Expose or Not to Pre-Expose

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.

April 1, 2021

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