Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.
May 7, 2019
U.S. manufacturers and dealers are knocking on the door of the all-time record for days’ supply of new vehicles, an issue compounded by higher floorplan expenses, according to the latest figures from Automotive News.
April 29, 2019
The new extended ‘bumper-to-bumper’ warranty isn’t designed to act like a dealer-offered service contract. Repairs can be completed without filing a claim and there are no deductibles. The option also is included in a vehicle’s overall price.
October 16, 2018
In an Aug. 13 ruling, the California New Motor Vehicle Board sided with Folsom Chevrolet in a case that calls into question the way General Motors and other automakers measure and enforce sales expectations.
August 27, 2018
May's average transaction price for light vehicles rose by a healthy 3%, even as new-vehicle demand is expected to falter in 2018, according to the vehicle information site.
June 5, 2018
Executives representing leading auto finance sources gathered at the American Financial Services Association’s 2018 conference to discuss the present and future consequences of inflated lease returns, declining used-car values, and rising interest rates.
May 7, 2018
Johan De Nysschen has left the company to pursue other interests. The news comes nearly four years after he was named head of General Motors’ luxury brand.
April 24, 2018
The firm named Hyundai as the brand with the lowest cost to own and Acura as the lowest cost luxury brand. Top vehicles were selected in 22 categories.
February 12, 2018
Industry Summit’s executive panel convened to discuss and debate the effects of Hurricane Harvey, the status of the used-car and subprime markets, the GM mandate, and the digitization of the F&I process.
December 4, 2017
New-car affordability continued to be a challenge for car buyers, with the average transaction price closing in on $35,000 in September.
October 3, 2017
The editor provides an up-close look at the topics he hopes to cover during his Industry Summit 2017 panel session. He’d also like to hear your take on these hot-button issues.
September 18, 2017
General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.
September 18, 2017
In a surprise addition to the P&A Leadership Summit agenda, Matthew Bartle and David Marcus of Bartle & Marcus LLC will address General Motors’ recent directives regarding the sale of non-OEM parts and service contracts.
August 29, 2017
General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealers who don’t comply face possible termination of their franchise agreement.
August 24, 2017
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.
August 19, 2017