May Light Vehicle Sales Results Show Double-Digit Declines
The seasonally adjusted, annualized rate of sales fell to 12.81 million in May, according to Motor Intelligence.
June 2, 2022
The seasonally adjusted, annualized rate of sales fell to 12.81 million in May, according to Motor Intelligence.
June 2, 2022
Consumers seeking lower prices on dealership lots must wait until 2023, reported auto-industry leaders at the New York International Auto Show.
April 19, 2022
The combination of vehicle owners needing service more often due to accumulating mileage at pre-pandemic levels along with the disruption of the auto parts supply chain and significant staffing shortages is causing auto dealership service departments to navigate unique capacity challenges.
March 9, 2022
The J.D. Power U.S. ALG Residual Value Awards are the automotive industry standard in recognizing vehicle models projected to hold the highest percentage of their manufacturer’s suggested retail price.
November 18, 2021
BMW is faring better than GM, and car dealers are coping better than component suppliers.
October 12, 2021
September new light-vehicle sales fell for the 5th consecutive month to a SAAR of 1.2 million units, reported the National Automobile Dealers Association (NADA).
October 7, 2021
U.S. new vehicle retail sales are expected to drop 888,900 units in September, from 1,182,788 a year ago.
September 30, 2021
Pioneers in their respective industries unite to deliver innovative automotive insurance solutions to dealers and car buyers nationwide.
August 24, 2021
Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.
March 19, 2015
This year’s conference will feature Patrice Ficklin, assistant director of the CFPB’s Office of Fair Lending, as well as a candid discussion between executives from GM Financial, Toyota Financial Services and Chase Auto Finance.
December 31, 2013
Lenders that provide excellence in the servicing and onboarding experiences from the beginning of the loan or lease process set the stage for customer satisfaction throughout the financing duration, according to the J.D. Power 2013 U.S. Consumer Financing Satisfaction Study.
November 26, 2013
For the second consecutive year, BMW Financial Services ranked highest in leasing and Mercedes-Benz Financial Services ranked highest in floor planning in J.D. Power’s annual U.S. Dealer Financing Satisfaction Study, which also noted increased adoption of e-contracting technologies.
July 30, 2013
Dealership service departments are driving up customer satisfaction. The reason, according to J.D. Power and Associates’ annual Customer Service Index study, is repair work is down and maintenance visits are up.
March 14, 2013
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