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Yesterday’s Standards Are Today’s Felonies

Yesterday’s Standards Are Today’s Felonies

The shady practices dealers and F&I professionals once bragged about are now landing many in jail. Compliance expert lists three forms of fraud you can eradicate immediately.

October 3, 2019

Calif. AG Sues Blanco for Bank Fraud, False Advertising
Proper Desking Prevents Payment Packing

Proper Desking Prevents Payment Packing

Despite improved industry education and a slew of regulatory enforcement actions, packing payments remains a popular pursuit at dealerships around the nation. Here’s how to prevent this highly illegal practice before it starts.

May 21, 2019

NY AG: Brooklyn Dealership Targeted Non-English Speakers

NY AG: Brooklyn Dealership Targeted Non-English Speakers

Bay Ridge Honda has agreed to pay $423,000 in restitution and penalties to settle charges of deceptive acts and practices that followed dozens of complaints from aggrieved customers, many of whom are non-English speakers.

July 9, 2018

Auto Lands at No. 2 on N.Y. Attorney General’s Complaint List
New York AG Reaches Two New Settlements in Payment Packing Crackdown

N.J. Dealer Agrees to Pay $136,000 to Resolve Consumer Fraud Investigation

Three days after the New York attorney general's office reached settlement with a dealer for tacking on etch after customers agreed to prices for vehicles and often without their knowledge, New Jersey Attorney General Christopher Porrino reached an agreement with Sansone Hyundai to settle similar charges.

August 21, 2017

'Total Loss Protection' at Center of NY Dealer's $298K Settlement With State AG
Kinks Will Be Kinks

Kinks Will Be Kinks

Electronic processes won’t cure the ‘kinks’ who flout the rules and regulations governing F&I, but they will make their bad behavior easier to track.

July 7, 2017

A Wolf In Sheep’s Clothing

The magazine’s legal wiz reminds dealers and F&I pros why it’s wise to assume every customer knows the bad compliance practices you should have outlawed years ago.

July 7, 2017

Playing With Fire

Playing With Fire

Two attorneys issue a warning about a new sales trick circulating through the industry. Their advice: If it’s too good to be true, it probably is.

May 4, 2017

Trading Rate for Product

A reader wonders if a scenario exists where trading rate for product doesn’t cross that invisible legal line. The magazine’s resident F&I pro weighs in.

May 2, 2017

New York AG Suing Staten Island Dealer Group for Payment Packing
New York AG Charges Multi-Store Group With Payment Packing
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