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F&I Tip of the Week: What Did You Learn Today?
F&I Tip of the Week: Getting Comfortable with Video
When You Realize You’re the Problem…
F&I Tip of the Week: Choose to Change
EFG Companies Launches Flexible Training Subscription Service
F&I Tip of the Week: Don't Let the Lender Decide
Don’t Recruit F&I Managers, Grow Them
F&I Tip of the Week: Avoiding the F&I Present Bias Trap
F&I Tip of the Week: You Can't Recover From a Lack of Trust
To Pre-Expose or Not to Pre-Expose

To Pre-Expose or Not to Pre-Expose

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.

April 1, 2021

F&I Saboteurs: Part II

F&I Saboteurs: Part II

In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.

March 4, 2021

Training Expert Shares Tried-and-True Techniques for 2021
Experts Urge Dealers to Unite Sales and F&I

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

November 18, 2019

Automotive Consulting Enterprises Debuts In-House Training Program
Mezen Adds Reddin to F&I Development Team
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