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Experts Urge Dealers to Unite Sales and F&I

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

November 18, 2019

Generations Launches Google Analytics Certification for Dealers
Automotive Consulting Enterprises Debuts In-House Training Program
Mezen Adds Reddin to F&I Development Team
ADV Adds Nelson as VP and Partner

ADV Adds Nelson as VP and Partner

Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.

October 10, 2019

DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias
4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Maxims Acquire DealerMax, Plan National Expansion

Maxims Acquire DealerMax, Plan National Expansion

Jim Maxim Jr. and Jim Maxim Sr. have made DealerMax the new home of their Profit By Design F&I development platform and plan to rapidly expand the Boston-based company’s national footprint.

September 26, 2019

Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant
Why Dealership Staff Fear Digital Retailing (and What to Do About It)
Report: Chasing Price Hurts Gross, F&I, Service

Report: Chasing Price Hurts Gross, F&I, Service

A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.

September 10, 2019

Protective Introduces Online Dealer Training Platform
VinSolutions User Summit Set for October

VinSolutions User Summit Set for October

VinWorx 2019 will be held Oct. 7–9 in Fort Worth, bringing VinSolutions users together with performance managers and other industry experts.

September 4, 2019

Study: Top Sales Performers Are Active Listeners

Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

June 28, 2019

Save the Date: Industry Summit Heads to New Orleans

Save the Date: Industry Summit Heads to New Orleans

This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.

May 2, 2019