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Quantum5 Releases Gamification Training App Designed to Bridge the Gap between Traditional and Digital Retail Sales Skills
Circle of Development: Mindset

Circle of Development: Mindset

We are all going somewhere and using a mindset GPS will assure we get to the destination we are all looking for — increased customer satisfaction, income, and profits.

March 23, 2021

F&I Saboteurs: Part II

F&I Saboteurs: Part II

In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.

March 4, 2021

Circle of Development

Circle of Development

The most frequent and damaging mistake that I encounter at dealerships is requiring people to learn in the wrong sequence. There is a better way to becoming a true professional — a simple four-step sequence of development that we can all follow.

February 18, 2021

US Equity Advantage Launches AutoPayPlus University
Training Expert Shares Tried-and-True Techniques for 2021
Data Mining: The Golden Opportunity You’re Ignoring
Experts Urge Dealers to Unite Sales and F&I

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

November 18, 2019

Generations Launches Google Analytics Certification for Dealers
Automotive Consulting Enterprises Debuts In-House Training Program
Mezen Adds Reddin to F&I Development Team
Help Your Dealers Close the Sale

Help Your Dealers Close the Sale

Sales consultants are led to believe great closers are born, not bred. Top trainer disagrees and shares a process you can use to seal more deals — no deception, obfuscation, or tricks required.

October 29, 2019

ADV Adds Nelson as VP and Partner

ADV Adds Nelson as VP and Partner

Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.

October 10, 2019

DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias
4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

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