Slurs, Cussing, and Misnomers
Master the F&I language by eliminating three groups of inappropriate, inaccurate, and legally explosive words from your vocabulary.
May 31, 2018
Master the F&I language by eliminating three groups of inappropriate, inaccurate, and legally explosive words from your vocabulary.
May 31, 2018
Compliance guru outlines the simple steps every dealer must take to avoid violations of federal OFAC, Used Car, Red Flags, and IRS standards — and the steep fines that accompany them.
March 12, 2018
An electronic menu can do more than drive the F&I process. Compliance expert offers standards and practices you can use to unlock an emenu’s true potential.
September 18, 2017
Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.
August 19, 2017
Well-meaning F&I managers can unwittingly clear a Red Flag before it is actually cleared. Compliance expert has a simple plan to button up your documentation process.
February 10, 2017
The magazine’s resident compliance auditor provides a checklist that will help your store steer clear of state and federal regulators in 2013.
January 17, 2013
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