Excuses to Deflect Criticism
Don’t let lame excuses for non-compliance derail your dealer’s efforts.
November 30, 2021
Don’t let lame excuses for non-compliance derail your dealer’s efforts.
November 30, 2021
Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.
April 29, 2021
As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
April 14, 2021
Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.
March 11, 2021
An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as COVID-19 is acting as an agent of revolutionary change in dealer’s sales processes.
May 12, 2020
New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.
March 31, 2020
Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely available.
February 28, 2020
Overlooking past misdeeds and criminal convictions to land top-performing salespeople puts dealers at risk of losing everything when risky hires revert to old habits.
April 4, 2018
Compliance guru outlines the simple steps every dealer must take to avoid violations of federal OFAC, Used Car, Red Flags, and IRS standards — and the steep fines that accompany them.
March 12, 2018
Dealer compliance expert offers a crash course in detecting and preventing identity theft by fake car buyers and unprincipled employees.
March 8, 2018
Electronic processes won’t cure the ‘kinks’ who flout the rules and regulations governing F&I, but they will make their bad behavior easier to track.
July 7, 2017
The magazine’s resident compliance auditor provides a checklist that will help your store steer clear of state and federal regulators in 2013.
January 17, 2013
Things don’t always go smoothly in the daily grind of dealership life. That’s why a good paper trail is critical to keeping your store out of the crosshairs of hungry plaintiffs’ attorneys.
October 10, 2012
The Federal Trade Commission has turned a helpful rule into another regulatory hurdle for dealers. The magazine’s resident compliance guru weighs in.
July 13, 2012
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