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First Line of Defense

First Line of Defense

Karina Grile worked overtime to get Voss Auto Network’s stores in line with the industry’s newest rule — one that experts say could be a blessing in disguise.

January 1, 2011

Raising the Odds

Three compliance experts attempt to map out a dealer’s best-chance deal. In the end, all roads lead back to compliance.

February 1, 2010

Time to Uphold Our Job Requirement

The verdict on the impact of the Fed's new rule is still out, but its requirements might just be what the doctor ordered for our business.

February 1, 2010

Seeing Red: What the FTC Wants From Dealers

After reading the Federal Trade Commission’s 17-page guide to “Fighting Fraud With the Red Flags Rule,” I think I finally understand why this newest requirement is so perplexing to many of you out there.

May 1, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

January 21, 2009

31 Reasons to be Worried

A post made on Oct. 2 on the magazine’s F&I Forum made me think, “What a great story of a dealer doing it right.” But that was before I talked to Mark O’Neil, CEO of DealerTrack, about something he discussed during his keynote address at the magazine’s September F&I Conference and Expo.

November 1, 2007