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Defending the CFPB

Defending the CFPB

The editor goes one-on-one with the man who helped chart the CFPB’s course into the auto finance industry. Find out what the former regulator has to say about dealer participation and F&I product sales.

April 29, 2014

CFPB Takes Center Stage

CFPB Takes Center Stage

Strong words at NADA 2014 and the Vehicle Finance Conference indicate that both sides of the rate participation debate are preparing for a long, drawn-out battle.

March 11, 2014

Sizing Up the CFPB’s Threat

Sizing Up the CFPB’s Threat

The F&I Conference’s compliance panel offered up more questions than answers, but participants made clear the industry’s newest regulator has plenty of tools at its disposal.

November 19, 2013

To Catch a Customer

To Catch a Customer

Optimists at the NADA and the AFSA conferences believe the industry is primed to sell a million more vehicles this year than in 2012. But as one dealer rep said, it’s going to take a unified effort to make that prediction a reality.

April 16, 2013

Finding the Digital Sweet Spot

Finding the Digital Sweet Spot

Marketers say they will direct more ad dollars toward social media and mobile marketing this year, but they admit to being a bit perplexed as to which digital channel is the most effective.

May 14, 2012

Updating F&I

Updating F&I

Connecting F&I to the digital world was the talk at the annual dealer and lender conventions last month, and opinions varied on what the F&I office of the future will look like.

March 13, 2012

Tracking F&I Performance

Tracking F&I Performance

The magazine’s reader survey reveals that average profit per new vehicle retailed still hovers around $800, and that F&I managers are averaging approximately two products per deal.

January 17, 2012

Setting the Pace

Setting the Pace

Meet the seven finalists for F&I Dealer of the Year, the winner of which will be profiled in the magazine’s November issue.

October 7, 2011

First Line of Defense

First Line of Defense

Karina Grile worked overtime to get Voss Auto Network’s stores in line with the industry’s newest rule — one that experts say could be a blessing in disguise.

January 1, 2011

Raising the Odds

Three compliance experts attempt to map out a dealer’s best-chance deal. In the end, all roads lead back to compliance.

February 1, 2010

Time to Uphold Our Job Requirement

The verdict on the impact of the Fed's new rule is still out, but its requirements might just be what the doctor ordered for our business.

February 1, 2010

Seeing Red: What the FTC Wants From Dealers

After reading the Federal Trade Commission’s 17-page guide to “Fighting Fraud With the Red Flags Rule,” I think I finally understand why this newest requirement is so perplexing to many of you out there.

May 1, 2009

Finding the Right Solution

The Red Flag Rule will definitely be a hot topic at this year's National Automobile Dealers Association (NADA) convention. Here are a few questions to help you find the right solution.

January 21, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

January 21, 2009