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Results: 40
F&I Pacesetters: Cecil Atkission Motors

F&I Pacesetters: Cecil Atkission Motors

For the last 25 years, the six-rooftop, Kerrville, Texas-based dealer group has operated under the belief that ‘When products are similar, the dealer makes the difference.”

October 8, 2018

F&I Pacesetters: Nyle Maxwell Family of Dealerships

F&I Pacesetters: Nyle Maxwell Family of Dealerships

Mike Wilson has worked for a number of organizations since he started selling cars in 1985, and none have made him more proud to be in the business than the Nyle Maxwell Family of Dealerships. Now the Texas-based group is in the running for the magazine's F&I Dealer of the Year award.

October 8, 2018

F&I Pacesetters: Zumbrota Ford

F&I Pacesetters: Zumbrota Ford

Dealer Steve Johnson knows how quickly word spreads when you operate in a small town. That’s why reputation means more than profitability at his Zumbrota, Minn.-based Ford store. It's in the running for the magazine's F&I Dealer of the Year.

October 8, 2018

F&I Pacesetters: Prince Automotive Group

F&I Pacesetters: Prince Automotive Group

Prince Automotive Group is proof that operating high-performance finance departments while maintaining the highest level of ethical practices is possible. Now it's in the running for F&I and Showroom's F&I Dealer of the Year award.

October 8, 2018

Transparency Wave Rolling Into F&I

Transparency Wave Rolling Into F&I

Digital retailing invaded the Las Vegas Convention Center in late March for NADA 2018, but its arrival did little to bring clarity to F&I’s cloudy future.

May 7, 2018

F&I in the Era of Digital Darwinism

F&I in the Era of Digital Darwinism

Darwin Automotive’s Phillip Battista has some strong opinions about digital retailing and online F&I, and he worries some providers — and their dealers — may soon find themselves in legal peril.

April 3, 2018

Industry Reacts to GM's Disclosure Policy

Industry Reacts to GM's Disclosure Policy

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.

September 18, 2017

The Connected-Car Opportunity

The Connected-Car Opportunity

Two major players in the aftermarket telematics space are attempting to do what others have failed to achieve: carve out a profit opportunity for dealers in today’s connected-car evolution.

August 14, 2017

The Digital Evangelist

The Digital Evangelist

Cox Automotive’s Mark O’Neil talks to the editor about MakeMyDeal’s future, digital retailing, and the fate of the F&I office.

June 9, 2017

5 Tech Tools From NADA 2017

5 Tech Tools From NADA 2017

There were plenty of new innovations on display in and around NADA 2017. The editor takes you on a tour of five new tech tools aiming to help dealers land more sales and F&I opportunities.

April 10, 2017

Examining the Bricks-to-Clicks Push

Examining the Bricks-to-Clicks Push

Tech vendors believe the industry needs to respond to customer dissatisfaction with the F&I process, but not everyone believes moving the process online is the answer.

October 4, 2016

Hanging in the Balance

Hanging in the Balance

The compliance gurus at F&I Think Tank agreed that a lot is riding on the outcome of November’s presidential elections — including the fate of the F&I department.

June 3, 2016

Connection Commerce

Connection Commerce

The editor goes one-on-one with MakeMyDeal founder Mike Burgiss, who says his company is making progress in its drive to connect car buyers to dealers online. Can he do the same for F&I?

January 11, 2016

Vroom Service

Vroom Service

Vroom is one of a handful of firms attempting to prove that cars and F&I products can be sold online, with one major difference: The company was founded by former AutoNation executives.

October 12, 2015

Trust Issues

Trust Issues

The breakup between TrueCar and AutoNation stirred up old emotions and accusations, but a former TrueCar exec believes both companies will survive the dustup.

August 5, 2015