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The Vaden Way

The Vaden Way

Vaden Automotive Group’s F&I operation is on a record-setting pace. But that’s just one of the reasons it earned the magazine’s 2014 F&I Dealer of the Year award.

November 6, 2014

Clicking Into a New Reality

Clicking Into a New Reality

Is it time for change? All three keynoters at the magazine’s annual conference said the industry has no choice, and each offered his views on how it can happen.

November 1, 2010

The Ball's In Your Court

The Ball's In Your Court

The editor is looking for reader feedback, and has a special reward for those who participate. Read on to find out what it is.

May 1, 2010

Driving Toward Recovery

With some signs that the worse may be over, talk of a recovery and the possible roadblocks ahead took center stage at the 2009 F&I Conference and Expo.

November 1, 2009

Shifting Into Survival Mode

So it’s official. We’re in a recession and have been since December 2007, according to the National Bureau of Economic Research (NBER).

January 1, 2009

Our New Reality

I was asked at the magazine’s September F&I Conference and Expo when I thought this mess we’re in would turn around. My response was, “Ask me again this time next year.”

November 1, 2008

Bringing the Magazine to Life

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

July 1, 2008

Keeping the Matrix Tax Free

When people talk about the Internet these days, they say things like, “It’s leveling the playing field.” And just last month I talked about how a dealer used the Internet to verify a customer’s Social Security Number. What’s amazing to me is that not everyone was so hip to the Internet earlier this decade.

December 1, 2007

Roadwork Ahead; Expect Delays

With the National Automobile Dealers Association (NADA) Convention only three days away (at press time), it has been a bit of a scramble to get the March issue out the door. Happily, I can say we have one heck of an issue this month, with technology taking center stage.

March 1, 2007

What’s My Monthly Payment?

Did you hear the news coming out of Edmunds.com just before the holidays? Leasing increases 21 percent in 2006. It seems as though DealerTrack’s Raj Sundaram’s prediction of its revival back in November is on par so far.

February 1, 2007

It’s OK To Be a Control Freak

Talk about birth by fire. Four days, two shows, about 500 photos and two notebooks crammed with notes. And out of the notes I took during the third-annual F&I Conference and Expo in Las Vegas, the one comment that stood out was the one made by this one brave soul who grabbed the microphone at the conclusion of a panel discussion on compliance and uttered, “I’m afraid to go back to my dealership.”

January 1, 2007