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Part 10: Follow Up on Missed Sales

Part 10: Follow Up on Missed Sales

Just because customers decline a product or service at the time of purchase doesn't mean they won't reconsider if asked again.

May 1, 2005

Part 9: Verify Funding

Part 9: Verify Funding

To maximize the dealership's cash flow, F&I staffers should track loan docs through the funding process.

February 1, 2005

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