The Industry's Leading Source for F&I, Sales and Technology
Search Close Menu

Search Results

Results: 24

Close
Expand All
Louisiana Dealers Do Business Face-to-Face

Louisiana Dealers Do Business Face-to-Face

Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and maximizing production — and emphasizing compliance — in the F&I department.

November 9, 2019

The Race Is On at Paragon Honda

The Race Is On at Paragon Honda

Dealer and long-distance runner Brian Benstock reflects on his nearly 40 years in the auto retail business, the challenges and opportunities in the New York market, and his efforts to drive his stores — and the industry — forward.

June 11, 2019

Digital Sales Are Stress-Free at Subaru of Puyallup

Digital Sales Are Stress-Free at Subaru of Puyallup

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.

May 7, 2019

Lori Church Is a Swiss Army Knife for John Elway Dealerships
Q&A: Academia Is the Bridge to the Millennial Workforce
Q&A: Car Fraud Puts Dealers on the Hook

Q&A: Car Fraud Puts Dealers on the Hook

Famed car fraud attorney Bruce Shaw says the courts show no mercy to dealers who resell counterfeit units and shares hard-won advice for spotting sophisticated fakes and avoiding costly lawsuits.

March 18, 2019

Quirk Chevrolet: Just Give Them the Price

Quirk Chevrolet: Just Give Them the Price

A straightforward approach to sales and customer service helped make Quirk Chevrolet America’s No. 1 Silverado, Bolt, and Volt dealer, and their front line is a highly skilled, efficient, and long-tenured BDC.

March 14, 2019

Q&A: You Call This a Refund?

Q&A: You Call This a Refund?

New IRS rules have sparked a downward trend in refund amounts, threatening the loss of an annual catalyst for used-car sales.

February 18, 2019

Digital F&I Makes a Measurable Difference at Peterson Toyota of Sarasota
Technology, Tariffs, and Technicians: Charlie Gilchrist to Lead NADA Through New Challenges
Q&A: You Should Shred That

Q&A: You Should Shred That

Document and device security expert Ann Nickolas believes auto dealers need a strict policy and process for handling, storing, and securing your customers’ personally identifiable information.

November 9, 2018

Q&A: What Is the Future of F&I?

Q&A: What Is the Future of F&I?

Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.

November 8, 2018

So You Need a New Agent

So You Need a New Agent

AUL Corp.’s Bryan Nieves offers advice for dealers who are in the market for a new agent, including what to look for in an F&I training program.

November 8, 2018

The Choice Was Clear

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

November 3, 2018

The CFPB’s Spirit Lives On

The CFPB’s Spirit Lives On

Attorney Eric Johnson fields questions about the state of the CFPB, the now fully staffed FTC, and the aggressive stance of state attorneys general. He also offers a critical update on the Military Lending Act.

August 6, 2018