Create a Compliance Test for Interviews
You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.
January 19, 2022
You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.
January 19, 2022
While the road less traveled may not be the quickest path to our metaphorical destination, in the compliance world, both the destination and all other charges should be clearly and accurately disclosed and acknowledged by the consumer.
January 10, 2022
Let’s review the important parts to an effective menu process, a component of the dealer’s playbook.
January 5, 2022
Don’t let lame excuses for non-compliance derail your dealer’s efforts.
November 30, 2021
A knowledgeable compliance officer talks the talk and walks the walk.
October 28, 2021
At a car dealership, everyone should be trained to recognize the signs of money laundering – and to understand the full context of a transaction.
July 26, 2021
We’re just beginning to see the story of data privacy and big tech play out, and it’s important to stay aware of how market and economic dynamics, shifts in consumer behavior, marketing trends, and technology advances can impact your dealership.
June 10, 2021
Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.
April 29, 2021
As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
April 14, 2021
We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.
March 31, 2021
While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.
March 25, 2021
The documents that dealers use every day can be a danger that can be triggered by various contingencies.
March 17, 2021
If dealers observe a modicum of compliance protocols, they can contain almost all regulatory perils. Dealers and their trade organizations are a formidable political force and should be lobbying together.
February 3, 2021
Don’t spot deliver a car unless you’ve considered all the signs of potential fraud.
January 27, 2021
Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.
January 27, 2020
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