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6 Advantages Dealers Have Over Disruptors

6 Advantages Dealers Have Over Disruptors

While it’s true that disruptors have taken some pre-owned market share from dealers, there is nothing these retail outlets are doing that dealerships can’t do even better.

October 18, 2021

How Growing Trust with Customers Can Increase Profits

How Growing Trust with Customers Can Increase Profits

The service customer/service department relationship is built on trust. If your customers don’t trust you to be open, upfront, and honest, they won’t trust you with their business. When you increase your efforts to improve communication throughout the service process, you build trust with your customers and boost your bottom line.

October 1, 2021

Improving Dealership Profitability: Product Knowledge Means More Sales
4 Steps to Take Now that Will Benefit Sales Later
How Dealers Can Prepare for a Possible Corporate Tax Increase
Consolidations Shine a Spotlight on Auto Dealerships’ Bright Future
Red Hot Buy-Sell Market Expected to Continue
Avoid the Swing of the Pendulum Between Pandemic Supply and Demand
How the Pandemic Is Changing F&I Sales

How the Pandemic Is Changing F&I Sales

As the point of sale becomes more fluid, F&I considerations have moved further upstream. Opportunity abounds in the F&I landscape if dealerships understand their F&I performance.

June 24, 2021

How to Make KPIs Not Boring

How to Make KPIs Not Boring

As a manager it’s your job to make the sales team want to keep up with their daily tasks by challenging them to come up with creative ways to accomplish tasks without making it seem like a chore.

June 15, 2021

The Road to the Sale: Trust, Transparency, and the Transaction
Do Your Underperformers Need to be Fired or Led?

Do Your Underperformers Need to be Fired or Led?

In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.

May 28, 2021

How Will Retailers and OEMs Optimize their Summer Sales With Fewer Incentives? 
3 Things Dealers Should Know About Managing Online Reputation
Moving Up the Ladder Isn’t for Everyone
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