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Avoid the Swing of the Pendulum Between Pandemic Supply and Demand
Improve the Service Experience to Increase Profits

Improve the Service Experience to Increase Profits

Improving your dealership’s service experience is more than some fuzzy way of making your customers feel good. It’s a proven, quantifiable way of increasing your profits and today’s technology makes it easier than ever.

July 1, 2021

How the Pandemic Is Changing F&I Sales

How the Pandemic Is Changing F&I Sales

As the point of sale becomes more fluid, F&I considerations have moved further upstream. Opportunity abounds in the F&I landscape if dealerships understand their F&I performance.

June 24, 2021

How to Make KPIs Not Boring

How to Make KPIs Not Boring

As a manager it’s your job to make the sales team want to keep up with their daily tasks by challenging them to come up with creative ways to accomplish tasks without making it seem like a chore.

June 15, 2021

The Road to the Sale: Trust, Transparency, and the Transaction
Do Your Underperformers Need to be Fired or Led?

Do Your Underperformers Need to be Fired or Led?

In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.

May 28, 2021

How Will Retailers and OEMs Optimize their Summer Sales With Fewer Incentives? 
3 Things Dealers Should Know About Managing Online Reputation
Moving Up the Ladder Isn’t for Everyone
Stop Losing Customers to Third-Party Service Contract Marketers
The Secret to Winning Todays Digital Buyer: Put the ‘I’ Back in Omnichannel
Marketing in Uncertainty: Best Practices for Car Dealerships
Used Inventory in High Demand: How Dealers Can Sell More F&I Products in 2021
Credit Unions Ramp Up Online Services in Step with Dealers’ Opportunities
The Calm After the Storm

The Calm After the Storm

Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.

April 21, 2021

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