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Results: 51
Are You a Three Percenter?

Are You a Three Percenter?

Training expert shares attainable qualities that can help propel your skills in the F&I office.

February 10, 2022

Computers Can Smell Fear

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

January 27, 2022

Tips to Stay Compliant During F&I Presentations
Vehicle Loans Are Risky Business

Vehicle Loans Are Risky Business

The better you understand the lending guidelines of each of your lenders, the better you will be able to match each deal to the lenders who will give you the most favorable terms.

October 21, 2021

The Power of Three

The Power of Three

If you are looking to increase your performance in F&I, put the power of three to work in your process and make it easier for your customers to choose.

September 30, 2021

When You Realize You’re the Problem…
Don’t Recruit F&I Managers, Grow Them
4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Econtracting: Slippery Slope or Big Opportunity?

Econtracting: Slippery Slope or Big Opportunity?

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.

September 24, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
Winning by Design

Winning by Design

Dealership expert breaks down four key elements to building a high-performance team in today’s retail environment.

September 5, 2018

10 Building Blocks of a Dynamic Organization

Ready, Fire, Aim!

Dealer software expert makes the case for switching to an electronic menu and reaping the rewards of a swift, productive and compliant F&I process.

January 10, 2017

Ditch the Interview

Ditch the Interview

F&I pro makes a case for ditching the F&I interview. He says a quick discussion with the salesperson and a look at the customer’s credit report and trade appraisal will tell you all you need to know.

December 5, 2016

Selling Solutions, Not Products

Selling Solutions, Not Products

Great F&I professionals don’t jump to conclusions, and they don’t try to solve problems for customers. Instead, they solve problems with customers. F&I trainer explains how.

December 5, 2016

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