How Credit Technology Can Empower Your Customers
By leveraging credit technology, dealerships can process a transaction in less than 30 minutes and put the process in the hands of the consumer.
January 11, 2021
By leveraging credit technology, dealerships can process a transaction in less than 30 minutes and put the process in the hands of the consumer.
January 11, 2021
Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.
January 7, 2021
If you are considering this add to each unit, do you provide this protection wet or dry? For those dealers who think they already have the answer for that, think again.
January 1, 2021
Online auto retailing is here, it’s vital, and it’s valuable — This expansion has to include evolution in the online F&I presentation to ensure the full scope of revenue opportunity is being captured.
December 22, 2020
AE sat down with Trushel recently to get some insight into his experiences in the world of automotive and uncover the secrets behind a successful career in F&I.
December 9, 2020
If you haven’t had good luck in hiring F&I managers from other dealerships, you may want to consider developing a bench for F&I managers. With a plan and some patience, you may find you have a “good one” already working for you.
November 30, 2020
The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well.
November 25, 2020
While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major advantage as customers become more accustomed to not only personalization, but the speed and convenience it affords the sales process.
November 19, 2020
Closing deals is both a state of mind and a consequence of well thought out actions. The power lies in the salesperson that focuses their laser vision onto the next person entering the dealership.
November 10, 2020
Credit unions, and dealerships alike, felt the pandemic's brunt. By working together, mutual customers are more advantaged than ever because of a shared goal to service them better.
October 26, 2020
You need to always be on the lookout for the next opportunity in your store where you can add value. Spend your time crafting your pitch and building your process to perfection.
October 20, 2020
The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.
October 13, 2020
Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.
October 6, 2020
For objection handling, secret sauce is that special technique, the one thing you can say or do that instantly changes a “no” to a “yes.” This can lead you to the easiest objection to overcome: the one that never happens!
October 6, 2020
Portfolio has launched Portfolio Accelerate, a new web- and card-based spiff program for top-performing F&I professionals.
October 5, 2020