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3 Leadership Skills Every F&I Manager Needs

3 Leadership Skills Every F&I Manager Needs

Taking ownership of your own performance and that of those around you is a proven path to success in any field. For F&I managers, it’s a concrete step toward higher production and career advancement.

May 30, 2019

Break Out of Your F&I Shackles

Break Out of Your F&I Shackles

You need to be real to close the deal, and your tired word-tracks aren’t helping. Trainer shares a reliable three-part process you can try the next time an F&I customer goes off-script.

May 28, 2019

Digital Sales Are Stress-Free at Subaru of Puyallup

Digital Sales Are Stress-Free at Subaru of Puyallup

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.

May 7, 2019

Are You an F&I Manager or an F&I Clerk?

Are You an F&I Manager or an F&I Clerk?

Years of strong sales and near-zero unemployment have lowered the bar for the business office. Veteran F&I pro shares two proven strategies for turning a finance clerk into a finance manager.

April 25, 2019

Lori Church Is a Swiss Army Knife for John Elway Dealerships
Why VSCs and PPM Work for the Modern Car Buyer

Why VSCs and PPM Work for the Modern Car Buyer

Despite rampant misinformation surrounding F&I products, a survey of U.S. car buyers and lessees proves the need for service contracts and prepaid maintenance is there. You just have to offer them.

March 28, 2019

Q&A: Academia Is the Bridge to the Millennial Workforce
Here’s a Little Tough Love for F&I

Here’s a Little Tough Love for F&I

Are you tired of the way sales delivers deals? Stop complaining, step up, and attack the problem with training that will raise the bar for the entire front end.

March 18, 2019

F&I Creates Moments Worth Sharing

F&I Creates Moments Worth Sharing

Top F&I producer sees working in the box as a long-term investment that pays off every time a customer realizes their coverage will perform just as you said it would.

February 19, 2019

Is the Art of F&I Dead?

Is the Art of F&I Dead?

Every dealer believes they are dedicated to finance, but too many are complicit in an ongoing effort to eliminate the F&I middleman and let sales and desk managers cut deals on the bank’s terms.

February 14, 2019

Digital F&I Makes a Measurable Difference at Peterson Toyota of Sarasota
Prince Automotive Treats F&I Customers Like Royalty

Prince Automotive Treats F&I Customers Like Royalty

A family-first culture, dedication to the six Georgia communities it serves, and a highly productive F&I operation helped earn Prince Automotive Group national recognition as the 2018 F&I Dealer of the Year.

January 22, 2019

In 500 Feet, You Will Arrive at Your Destination
Flip the Script on F&I

Flip the Script on F&I

Expert advises dealers and F&I professionals to consider two changes that can provide an immediate boost to underperforming business offices.

January 8, 2019

Some People Just Want to Fight

Some People Just Want to Fight

Disarm your next ‘F’ customer by delivering the information and genuine concern they need to make the best financial decision.

December 18, 2018