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Results: 24
Advanced Data Insights Provide Targeted Marketing for Your Customers and Fraud Protection for You
Why Post-Sale Marketing Matters
Creating a Portfolio of Product Offerings to Benefit You and Your Customer
Connected Car Technology Drives Service Retention and Reduced Time to Purchase
The DOWC: Just the Facts

The DOWC: Just the Facts

Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.

March 25, 2021

A Micro-Chip Shortage Will Impact Supply – Does it Have to Disrupt the Consumer Shopping Experience Too?
Maintaining Business Growth in Times of Crisis

Maintaining Business Growth in Times of Crisis

Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.

February 24, 2021

Understanding and Profiting from Reinsurance

Understanding and Profiting from Reinsurance

Reinsurance helps dealers increase profits, but your plan needs checks and balances. Done correctly, reinsurance puts you in the driver’s seat and headed towards a more secure, profitable future.

February 11, 2021

Five Critical Techniques to Improve CSI

Five Critical Techniques to Improve CSI

Customers long forget what repairs were done, but what keeps a great many coming back year after year is how they feel walking away, and the Customer Service Index is the closest measurement we have that gauges that feeling.

February 9, 2021

Q3 2020 Finance Trends Demonstrate Automotive Industry’s Resilience
Post-COVID Impacts on Car Dealerships

Post-COVID Impacts on Car Dealerships

As car dealerships continue to tackle the difficulties of the pandemic, it is important to also acknowledge the ways in which this transformation has moved the needle forward.

September 28, 2020

Best Practices in Credit Reporting Coding In Disaster Scenarios
How Big Is the Gap?

How Big Is the Gap?

With dealers and lenders scrambling to offer payment relief to consumers in the wake of the coronavirus pandemic, they need to pay attention to the effect it may have on a potential GAP claim.

July 14, 2020

Data Can Help Dealers Sell More OE Parts

Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

September 18, 2019

3 Steps to Address Opioid Addiction in the Dealership

3 Steps to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

August 19, 2019