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Do Your Underperformers Need to be Fired or Led?

Do Your Underperformers Need to be Fired or Led?

In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.

May 28, 2021

Engage Employees Now!

Engage Employees Now!

To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as they acclimate to a new reality.

May 28, 2021

3 Things Dealers Should Know About Managing Online Reputation
Automotive Finance Industry Shows Consistency in Q4 2020 Despite Disruptions
Here We Go Again

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

April 14, 2021

Questions Better Left Unasked

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

March 31, 2021

F&I in the Fast Lane

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

March 30, 2021

It’s the Same, but Different

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

March 25, 2021

The DOWC: Just the Facts

The DOWC: Just the Facts

Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.

March 25, 2021

Utilizing Vehicle History to Minimize Portfolio Risk
Are There Hidden Dangers at Your Store?
Car Buyers Are Back, Just Not in the Dealership

Car Buyers Are Back, Just Not in the Dealership

In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes.

March 16, 2021

Non-Excuses for Non-Compliance

Non-Excuses for Non-Compliance

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

March 11, 2021

The Importance of Understanding What Motivates Different Generations
A Micro-Chip Shortage Will Impact Supply – Does it Have to Disrupt the Consumer Shopping Experience Too?
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