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Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.
January 27, 2020
Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works best.
January 22, 2020
A case against a Connecticut dealership proves a knowledge of both state and federal rules may be necessary to successfully navigate the arbitration process.
December 30, 2019
Learn how the trend toward enhanced transparency and the tools that facilitate it will affect your used vehicle operation — today and in the future.
December 23, 2019
Consumer protection is an honorable pursuit. But when advocates rely on recycled complaints and debunked theories, they undermine their own efforts at reform. Hudson breaks down the flawed arguments and wild misconceptions that continue to dog dealers and auto finance sources.
November 19, 2019
F&I managers who are ready to take the next step in their careers must seek out training focused on leadership, deal structure, compliance, and other essential skills for professional development.
October 25, 2019
If you don’t already have one, these safety guidelines can help you formulate a plan to deal with workplace violence head on.
October 22, 2019
Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.
September 24, 2019
Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an employee or outsourced, satisfying the new requirement is going to cost your store thousands of dollars per month.
August 29, 2019
Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will govern the transaction.
July 29, 2019
HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.
June 25, 2019
A shortage of qualified lube techs is no reason to ignore the strict — and strictly enforced — Department of Labor rules governing the employment of your youngest workers.
April 19, 2019