How the Pandemic Will Strengthen the Automotive Industry More Than the Great Recession
When the pandemic subsides, I am convinced that the recent lessons learned will give the automotive industry new opportunities to thrive.
September 23, 2020
When the pandemic subsides, I am convinced that the recent lessons learned will give the automotive industry new opportunities to thrive.
September 23, 2020
Keeping your vehicle inventory safe from thieves, vandals, and other criminals is critical, but not all security strategies are equally successful.
September 16, 2020
It's your time to embrace behavioral data, discard outdated models, and change your data paradigm. Anything less limits a dealership's ability to both survive this crisis and then navigate the recovery on the other side.
September 15, 2020
Brands work hard to form emotional connections with consumers, and brands that haven’t established an authentic identity are paying the price when the statements they make don’t ring true with what their customers think and feel.
September 10, 2020
In order to keep up with a rapidly changing industry, dealers need to find new operating efficiencies and build connections with the communities they serve, if they expect to stay a step ahead of their competitors.
September 9, 2020
The business environment has changed and this requires a mindset shift for dealers from episodic and transaction-based, to ongoing and service-oriented.
August 26, 2020
It’s one thing to say you’ll support your community, but it’s another thing to do it. No one can say that dealer Art Schaller, Jr., of Schaller Auto Group, New Britain, Conn., only pays lip service to charitable opportunities.
August 26, 2020
The automotive industry is going through rapid change, facing additional costs associated with personnel, benefits, and retention, and depending on a steady stream of additional customers to replace those customers that have defected. So how do you change how you conduct business to meet the current challenge?
August 26, 2020
Even with the Bronco and F-150, dealers must remain smart about their digital advertising strategies.
August 20, 2020
Although the pandemic rocked retail auto sales throughout the country, some dealerships are reemerging with healthy sales. The owners of Nutley Auto spoke to us about their dealership, staff, customers, and what they tell others about paving a solid path for business success.
August 17, 2020
Employing these strategies will help dealers maximize every opportunity as we head into a fall season that’s looking to be as unpredictable and unprecedented as what we’ve experienced so far in 2020.
August 9, 2020
The auto market appears to be showing signs of recovery, but it’s too early to tell how far the recovery will go in the short term, and it’s more critical than ever to keep up with the changing perceptions of the industry.
August 6, 2020
Claims adjuster shares a true story of unintentional deceit and offers a warning of an issue that happens in dealerships across the country.
August 5, 2020
We’re clearly operating in a new normal, but one thing is clear – the dealership that provides the most support and instills the highest level of confidence in their customers will ultimately succeed in the coming months.
August 3, 2020
The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain compatible with that goal and reduce the number of times someone says, “you’re not the boss of me.”
July 29, 2020