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Results: 13
Inconsistent Product Pricing Can Create a Minefield
Does that Make Sense?

Does that Make Sense?

How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.

May 5, 2022

F&I for Non-F&I Managers
Complacency: A Bad Habit Learned in Good Times
In F&I, Time is Undefeated

In F&I, Time is Undefeated

By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.

March 3, 2022

Are You a Three Percenter?

Are You a Three Percenter?

Training expert shares attainable qualities that can help propel your skills in the F&I office.

February 10, 2022

Computers Can Smell Fear

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

January 27, 2022

Vehicle Loans Are Risky Business

Vehicle Loans Are Risky Business

The better you understand the lending guidelines of each of your lenders, the better you will be able to match each deal to the lenders who will give you the most favorable terms.

October 21, 2021

The Power of Three

The Power of Three

If you are looking to increase your performance in F&I, put the power of three to work in your process and make it easier for your customers to choose.

September 30, 2021

From Green to Great

From Green to Great

If you struggle with green salespeople and how they interact with you and the F&I process, invite them to your next menu disclosure — it might just help the new salesperson go from green to great.

September 9, 2021

When You Realize You’re the Problem…
Trainers in the Spotlight: Learning From 2020 to Succeed in 2021
The New Normal

The New Normal

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.

June 15, 2020

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