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For More Efficient Dealerships, Enable Digital Workflow for All
F&I in the Fast Lane

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

March 30, 2021

The Great Acceleration and What It Means for the Future of Registration and Title
Why Agents Should Keep a Close Eye on the Evolving Role of Aftermarket Menu Selling

Why Agents Should Keep a Close Eye on the Evolving Role of Aftermarket Menu Selling

Consumers and dealers alike have turned to digital retailing in spades as we all adapt to being virtual during these challenging times. Two digital experts sat down with AE to discuss the evolution of menu selling, the need to bridge the traditional F&I sales model with digital retailing, and best practices for agents.

August 26, 2020

How to Maintain Compliance While Working Remotely

How to Maintain Compliance While Working Remotely

The dynamics of the auto retail industry have dramatically shifted over the past few weeks. The good news here, is that while the backdrop has changed, many dealers still have the capability to work deals remotely.

May 4, 2020

Moving F&I Online

Moving F&I Online

Dealer software expert makes the case for following your customers online and adopting a fully digital transaction.

July 3, 2018

Transparency Wave Rolling Into F&I

Transparency Wave Rolling Into F&I

Digital retailing invaded the Las Vegas Convention Center in late March for NADA 2018, but its arrival did little to bring clarity to F&I’s cloudy future.

May 7, 2018

The Digital Evangelist

The Digital Evangelist

Cox Automotive’s Mark O’Neil talks to the editor about MakeMyDeal’s future, digital retailing, and the fate of the F&I office.

June 9, 2017

The Right Mix

A manager for a New York-based dealer group explains why the right lender mix is becoming an increasingly blurred variable for dealerships and their F&I offices.

August 5, 2015

Sales at Your Fingertips

Sales at Your Fingertips

The explosion in smartphone usage among car shoppers put phone leads ahead of Internet leads at the close of 2014, a trend reflected in the deluge of mobile-ready offerings lining the aisles at NADA 2015.

March 9, 2015

Mobile Update

Mobile Update

The noise has died down since the first tablet-based F&I menu hit the market in early 2011. But for dealerships like Bowling Green Lincoln Auto Sales, the mobile menu has delivered as promised.

January 20, 2015

Online F&I

Online F&I

It was a tale of two departments at Industry Summit, where dealers, technology execs and F&I trainers discussed the progress made by sales and F&I teams to convert and finance Internet shoppers.

January 14, 2015

Transforming Automotive Retail

Transforming Automotive Retail

Dealertrack’s Raj Sundaram says the industry is in the midst of major change. He believes the company’s acquisition of Dealer.com puts the firm in the perfect position to respond.

April 7, 2014

Full Speed Ahead

Full Speed Ahead

Compliance was top of mind at the 2014 NADA Convention & Expo, with product vendors showing the way to a faster, more transparent process in the F&I office and throughout the sales process.

March 11, 2014

Optimized for Mobile

Optimized for Mobile

The F&I director at Mercedes-Benz of Coral Gables says profit per retail unit increased 16% when his dealership switched from paper to an iPad-based menu. Profits have stayed strong ever since.

January 21, 2014

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