The Big Menu Debate
The magazine’s resident compliance pro weighs in on one of F&I’s big debates: Is the F&I menu a sales or compliance tool?
September 6, 2018
The magazine’s resident compliance pro weighs in on one of F&I’s big debates: Is the F&I menu a sales or compliance tool?
September 6, 2018
F&I pros who don’t include a completed Accept/Decline form in every deal jacket are not only failing to capitalize on a proven sales tool, they’re putting their dealerships at risk.
September 6, 2018
F&I trainer believes new technology and expert salesmanship can combine to create an efficient and productive menu-selling process.
May 4, 2018
Car buyers no longer rely on the dealership as their sole source of information about F&I products. Trainer offers seven reasons forward-thinking dealers are meeting customers in the mobile marketplace.
March 16, 2018
F&I professionals who stop swinging for the fences and focus on base hits stand to gain the confidence of their customers and the per-copy average that comes with it.
March 12, 2018
F&I trainer says F&I offices can learn a lot from the current ‘promposal’ craze. He offers a three-step process for converting your one-size-fits-all presentation into a personalized, needs-based proposal.
December 4, 2017
F&I trainer shares five proven methods for turning cash customers into F&I product buyers.
June 9, 2017
There were plenty of new innovations on display in and around NADA 2017. The editor takes you on a tour of five new tech tools aiming to help dealers land more sales and F&I opportunities.
April 10, 2017
F&I expert lists six moves F&I pros can make to improve the customer experience and increase production.
March 30, 2016
F&I expert has a method for turning one of the most awkward parts of the F&I process into a moneymaker.
March 30, 2016
Does the transition to the F&I menu presentation stress you out? F&I trainer has the three-part cure.
March 3, 2016
An Illinois dealer took his store’s F&I performance from acceptable to exceptional after making the switch from a paper menu to an electronic version.
April 12, 2013
The magazine’s resident legal expert isn’t often baffled when it comes to all things F&I, but the 300 percent rule was a new one for him.
January 22, 2013
Two Indiana dealers explain why they dropped four-column paper menus in favor of a two-column mobile menu — and how the switch jump-started their product sales.
June 8, 2012
The cost to replace car keys is increasing as the technology embedded in them advances. The magazine’s F&I expert offers this primer for selling key replacement programs.
May 14, 2012
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