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Serve – Help – Solve

Serve – Help – Solve

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.

January 7, 2021

‘Dry vs. Wet’ Appearance Packages - A Pretty Easy Choice
The Future is Digital at Germain Toyota of Naples
An Interview with Lloyd Trushel

An Interview with Lloyd Trushel

AE sat down with Trushel recently to get some insight into his experiences in the world of automotive and uncover the secrets behind a successful career in F&I.

December 9, 2020

Do You Have What it Takes to be a Closing Junkie?

Do You Have What it Takes to be a Closing Junkie?

Closing deals is both a state of mind and a consequence of well thought out actions. The power lies in the salesperson that focuses their laser vision onto the next person entering the dealership.

November 10, 2020

Data Privacy in Automotive: How the CCPA Will Impact the Industry 
The Squirrel Doesn’t Get All Its Nuts from One Tree
Sell the Experience

Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

October 13, 2020

So You Want to Be an Agent

So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.

October 6, 2020

Dealers See Bottom-Line Benefits from a Thorough F&I Product Portfolio Review 
The Perfect Complement: Inside the Portfolio/NAE Acquisition

The Perfect Complement: Inside the Portfolio/NAE Acquisition

In late June, Portfolio officially acquired National Automotive Experts and NWAN. The companies’ executives spoke to P&A about what led them to join forces, the changing world of F&I and why this match was the right move for both companies, their agents and dealers.

September 10, 2020

Automation, Disruption, and Tough Love for the Auto Industry
Cupcakes and Etch

Cupcakes and Etch

Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.

September 8, 2020

The DOWC vs. The CFC

The DOWC vs. The CFC

Do not step over dollars to pick up pennies … picking a formation that is not a good fit will cause exit strategy issues and could cost you ownership of the next formation. Take the time to educate yourself on the different reinsurance formations to ensure success now and in the future.

August 28, 2020

4 Tips for Driving PVR in Uncertain Times