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Digital Sales Are Stress-Free at Subaru of Puyallup

Digital Sales Are Stress-Free at Subaru of Puyallup

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.

May 7, 2019

Perfect Storm

Perfect Storm

Industry Summit’s executive panel convened to discuss and debate the effects of Hurricane Harvey, the status of the used-car and subprime markets, the GM mandate, and the digitization of the F&I process.

December 4, 2017

Industry Reacts to GM's Disclosure Policy

Industry Reacts to GM's Disclosure Policy

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.

September 18, 2017

Primed for a Comeback

With the capital markets on the mend, special finance could be on the comeback trail, that’s if bank regulators and financial services reform don’t get in the way. Insider breaks down the market.

March 1, 2010

The Gift That Keeps on Giving

Washington is working overtime these days, so expect 2010 to be a bumpy ride on the regulatory front.

February 1, 2010

Rebuilding Floorplan Financing

Rebuilding Floorplan Financing

Despite signs of retail financing beginning to loosen up, dealer financing remains a major concern. It’s one of the reasons why the NADA is stepping up efforts to restart the market.

January 1, 2010

Time to Move On

Unsure of where this recession is headed, I can’t blame lawmakers for their involvement, but can we make sure that all sides are heard before we jump to conclusions.

June 1, 2009