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Consumers Prioritize Affordability as Loan Amounts Increase
Help Your Dealers Close the Sale

Help Your Dealers Close the Sale

Sales consultants are led to believe great closers are born, not bred. Top trainer disagrees and shares a process you can use to seal more deals — no deception, obfuscation, or tricks required.

October 29, 2019

4 Steps to Maximize Pre-Owned Profits

4 Steps to Maximize Pre-Owned Profits

Reconsider every aspect of your sourcing, reconditioning, marketing, and lead-generation efforts to get the biggest bang for your used-vehicle buck.

September 19, 2019

Data Can Help Dealers Sell More OE Parts

Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

September 18, 2019

Opinion: Stop Stocking Vehicles You Can’t Sell
Rising Loan Amounts Drive Consumers to the Used-Vehicle Market

Rising Loan Amounts Drive Consumers to the Used-Vehicle Market

The auto finance segment is growing at a healthy rate, but average new-vehicle loan amounts are outpacing the market, driving an increasing number of car buyers — including those with prime and superprime credit scores — out of the showroom and onto the used-car lot.

July 18, 2019

Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston worked her way up from service cashier to vice president and general manager of Titus-Will Toyota in Tacoma, Wash., forging a career path that shattered stereotypes and earned national and international recognition for herself and her family-owned dealer group.

July 16, 2019

5 Tips for Dealer Success in Uncertain Times

5 Tips for Dealer Success in Uncertain Times

Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to get the job done.

June 19, 2019

3 Steps to Scrub Your Customer Data and Sell More Cars
5 Ways to Catch Up to the Market

5 Ways to Catch Up to the Market

Whether your dealership is big, small, profitable or unprofitable, it’s time to take a fresh look at how you’re measuring success.

June 3, 2019

Your Showroom Is the New  Amazon

Your Showroom Is the New Amazon

Dealer tech expert has a process for converting your new-car operation into an Amazon-like online marketplace.

July 3, 2018

3 Factors Impacting 2018 Auto Shipping Costs
As Good As Used

As Good As Used

The secondary retail and finance markets didn’t dominate the headlines in 2011, but used cars and subprime lending are key to continued growth in the year ahead.

March 13, 2012