F&I Is Stronger Than Ever
Fears that F&I would fall victim to advancing technology and bad press appear unfounded as the segment continues to perform for dealers and car buyers.
May 8, 2019
Fears that F&I would fall victim to advancing technology and bad press appear unfounded as the segment continues to perform for dealers and car buyers.
May 8, 2019
The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.
August 30, 2018
Thanks could be in order when the industry gets together for NADA 2018, as the editor hears that a resolution to the Military Lending Act controversy isn’t far off.
March 8, 2018
The editor reflects on his decade-long connection to the industry and the 100-year-old association that drives it.
December 27, 2016
The editor looks back at some of the positives that came out of the Great Recession and explains why that painful period has the industry prepared for whatever the future holds.
April 6, 2016
The House Financial Services Committee’s decision to release confidential CFPB documents was a big win for the industry. But will it be enough to stop the bureau’s attack on dealer participation?
January 11, 2016
The editor travels to the magazine’s annual conference with news that one of his key insiders landed on the CFPB’s watch list.
November 15, 2013
Now that the big annual convention has passed, it’s time to assess what was learned and how we can put it to work immediately. The magazine’s resident sales strategist weighs in.
March 20, 2013
Regulators are looking at our business, but the editor doesn’t think we have anything to fear — that’s if we’re ready to become part of the solution.
March 20, 2013
The editor wonders if there’s a better way to accurately gauge the level of success achieved in the F&I office.
September 14, 2012
Study after study points to a disconnect between Gen Y and the F&I office, but the editor thinks it’s time for dealers to come to the defense of their most profitable department.
August 7, 2012
From outrage over factory-mandated image programs to TrueCar, ‘Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.
March 12, 2012
Establishing a better connection between the F&I office and today's Internet customer was top of mind at this year's annual dealer conference. Word in the aisle ways is that solutions aimed at doing just that will be hitting the market this summer.
February 6, 2012
I have a couple of house cleaning items to get to before I tell you about a very important MEETING taking place March 8-9 at the Las Vegas Hilton.
February 1, 2011
Sales success isn’t always about what you know; it’s about how you think. Expert lays out a plan of action for sales, management and dealers.
January 24, 2011
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