The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.
October 2, 2019
Protective Asset Protection’s Dealer Training Institute was designed to help F&I personnel better understand product offerings to maximize sales, profits, and CSI.
September 5, 2019
An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
August 26, 2019
LearnToLead founder and nationally recognized leadership trainer Dave Anderson will deliver the Tuesday afternoon keynote address at this year’s Industry Summit as part of the Best Training Day Ever agenda.
August 14, 2017
Voted a 2013 Best in Class trainer, Ron Reahard will lead a session at this year’s Industry Summit on converting customers to dealership financing. He will also outline a front-end process designed to keep the F&I office in the financing game.
July 15, 2014
DealerTrack will host several DealerTrack University webinars on best practices in the areas of mobile, leasing and compliance this month.
March 13, 2012
F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.
January 24, 2012
UDS’s Gerry Gould offers a tip for easing into that all-important “which option works best for you” question.
January 19, 2012
John Vecchioni, national trainer for United Car Care, debunks the myth that cash buyers don’t make for good F&I customers. He also identifies the one product that can rescue your averages.
December 13, 2011
DrivingSales announced that it has acquired Revenue Guru and will bring on founder Dennis Galbraith to lead and develop DrivingSales’ new research and data division.
December 1, 2011
Organizers of Agent Summit 2012 have announced that John Braganini, principal of Great Lakes Companies, will deliver the event's evening keynote address.
October 25, 2011
The National Automotive Finance (NAF) Association will kick off its 16th annual conference on May 30 at the Omni Fort Worth Hotel in Texas.
September 13, 2011
The American International Automobile Dealers Association (AIADA) and its Affinity Partner NADA Used Car Guide will offer a free Webinar this month that focuses on the appraisal process.
June 9, 2011
NADA University, an online education and training resource for auto dealers and their staffs, announced the launch of a new Website, www.NADAuniversityblog.com, featuring its “Dealer Pain Points” videos to help dealers resolve business challenges and create new opportunities for success.
March 21, 2011
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