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Results: 5
Ford Credit Tops All Finance Sources in Customer Satisfaction

Buick, Porsche Win J.D. Power’s New Vehicle Ownership Awards

For its new Total Ownership Experience Awards, J.D. Power looked at results from its five iconic automotive studies to determine which automakers do the best job overall of satisfying customers through the different stages of vehicle ownership.

January 25, 2018

F&I Still a Drag on Improving Transaction Times, Survey Shows

Although transaction times at dealerships are improving, there are still roadblocks in the process that are holding dealerships back from reliably achieving transactions times below the one- and two-hour mark, according to a survey fielded by eLend Solutions.

November 29, 2016

Trio of Service Department Solution Providers Form iPACS

eMenus Automotive,TimeHighway, and Sterling Partners Limited joined forces to form Integrated Premier Automotive Customer Solutions (iPACS), a Web-based service menu with a service scheduling solution and optional Web-based call center and marketing solutions.

May 18, 2009