Parts and Services Bounce Back
Most categories of dealership service and parts businesses have recovered from COVID-19 shutdowns, especially customer-pay work.
April 27, 2022
Most categories of dealership service and parts businesses have recovered from COVID-19 shutdowns, especially customer-pay work.
April 27, 2022
The investment in the communications and payment software provider was led by Kanya Partners, the growth equity group of Kanye Anderson Capital Advisors LP. myKaarma’s solutions are designed to improve the customer experience, efficiency, and profitability of dealership service departments.
April 9, 2018
Changing oil and oil filters, replacing wiper blades and air filters, and scheduled maintenance top the Car Care Council’s list of most common repairs. The list was developed using research from market research firm IMR Inc.
January 30, 2018
EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.
November 16, 2017
The partnership allows the dealership’s customers to work out while their cars are being serviced. It adds to a long list of benefits Boston Volvo currently offers, including 40 courtesy loaner vehicles, daily shuttles to Boston and Cambridge and complimentary Uber transportation.
October 31, 2017
The motor club found that synthetic oil performs nearly 50% better than conventional oil in tests. AAA also found, however, that most U.S. drivers are either unsure or do not believe the more expensive synthetic oil is better for a vehicle’s engine.
June 8, 2017
With open recall information from Carfax integrated into the Unotifi Communicator platform, dealerships and service shops can alert new and existing customers about safety recalls on their vehicles.
November 1, 2016
Organizers of the upcoming Industry Summit have announced that Automotive Mobile Solutions (AMS) is offering a free year of mobile wallet geofencing services to the winner of a drawing at the event, which will be held Aug. 29–31, 2016, at Paris Las Vegas.
August 23, 2016
Conducted by The Associated Press-NORC Center of Public Affairs, the poll found that 75% of households making less than $50,000 a year would have difficulty coming up with $1,000 to cover an unexpected bill.
May 24, 2016
The two firms have teamed up to provide vehicle owners with a faster and more efficient way to service their vehicles. The service is now available via Allstate.com, the Allstate Mobile app’s ‘My Rides’ section, and the Drivewise app.
May 17, 2016
Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.
March 24, 2016
Not only was employee turnover below the rate recorded in the private sector, dealership employees earned 29% more than private-sector workers. The study also showed that F&I had the highest ratio of women.
October 27, 2015
DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.
August 25, 2015
Customers of Larry H. Miller Dealerships can now order vehicle parts directly through a new e-commerce platform, currently available through 20 Larry H. Miller dealership websites.
July 7, 2015
When a potential customer calls a dealership, that call goes unanswered one out of six times, according to data from mobile advertising technology company Marchex Inc.
September 23, 2014
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