VW Taps DealerFire for Service-Retention Initiative
DealerSocket’s DealerFire will offer three co-op-eligible advertising packages under the recently launched Volkswagen Service and Parts Advertising Program.
May 30, 2019
DealerSocket’s DealerFire will offer three co-op-eligible advertising packages under the recently launched Volkswagen Service and Parts Advertising Program.
May 30, 2019
The investment in the communications and payment software provider was led by Kanya Partners, the growth equity group of Kanye Anderson Capital Advisors LP. myKaarma’s solutions are designed to improve the customer experience, efficiency, and profitability of dealership service departments.
April 9, 2018
The connection will allow users of ELEAD1ONE’s Service1One Lane Management App to access Recall Masters’ real-time vehicle recall lookup tool.
June 12, 2017
With autoTEXT, dealers can set a single number or different numbers for each department to manage texts from one place. Customers can text to request appointments, and staff can get repair authorization, send service status updates and service completion notifications with payment options, and more.
May 30, 2017
With open recall information from Carfax integrated into the Unotifi Communicator platform, dealerships and service shops can alert new and existing customers about safety recalls on their vehicles.
November 1, 2016
Organizers of the upcoming Industry Summit have announced that Automotive Mobile Solutions (AMS) is offering a free year of mobile wallet geofencing services to the winner of a drawing at the event, which will be held Aug. 29–31, 2016, at Paris Las Vegas.
August 23, 2016
The two firms have teamed up to provide vehicle owners with a faster and more efficient way to service their vehicles. The service is now available via Allstate.com, the Allstate Mobile app’s ‘My Rides’ section, and the Drivewise app.
May 17, 2016
Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.
March 24, 2016
Not only was employee turnover below the rate recorded in the private sector, dealership employees earned 29% more than private-sector workers. The study also showed that F&I had the highest ratio of women.
October 27, 2015
DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.
August 25, 2015
Customers of Larry H. Miller Dealerships can now order vehicle parts directly through a new e-commerce platform, currently available through 20 Larry H. Miller dealership websites.
July 7, 2015
Dealertrack unveiled new solutions at the NADA Convention and Expo designed to connect in-store and online dealership processes. One of them will allow dealers to market F&I products online.
January 27, 2015
Ford and Lincoln service centers are putting tablets in the hands of advisors in dealership service lanes as part of two new phases of the SMART Technology program that launched in early 2014.
January 15, 2015
When a potential customer calls a dealership, that call goes unanswered one out of six times, according to data from mobile advertising technology company Marchex Inc.
September 23, 2014
MPi and Jaguar Land Rover North America are partnering to offer Jaguar and Land Rover retailers an enrollment incentive for MPi’s EDGE WorldClass solution. The solution standardizes inspections, estimates and recommendations.
November 5, 2013