Not only was employee turnover below the rate recorded in the private sector, dealership employees earned 29% more than private-sector workers. The study also showed that F&I had the highest ratio of women.
October 27, 2015
GWC Warranty has introduced a new five-year, 100,000-mile coverage term for select used-vehicle protection plans. The F&I product provider also released a new product designed for dealers with onsite service facilities.
September 15, 2015
DealerSocket released its annual Dealership Action Report, which emphasized the importance of formal, technology-driven processes to thrive and increase profitability during slow periods.
August 25, 2015
Customers of Larry H. Miller Dealerships can now order vehicle parts directly through a new e-commerce platform, currently available through 20 Larry H. Miller dealership websites.
July 7, 2015
Dealertrack unveiled new solutions at the NADA Convention and Expo designed to connect in-store and online dealership processes. One of them will allow dealers to market F&I products online.
January 27, 2015
Ford and Lincoln service centers are putting tablets in the hands of advisors in dealership service lanes as part of two new phases of the SMART Technology program that launched in early 2014.
January 15, 2015
When a potential customer calls a dealership, that call goes unanswered one out of six times, according to data from mobile advertising technology company Marchex Inc.
September 23, 2014
RV Warranty Forever has named Robert Crist and Company RV and World Wide RV the exclusive RV Warranty Forever dealer group in the Phoenix Valley and northern Arizona.
February 6, 2014
MPi and Jaguar Land Rover North America are partnering to offer Jaguar and Land Rover retailers an enrollment incentive for MPi’s EDGE WorldClass solution. The solution standardizes inspections, estimates and recommendations.
November 5, 2013
The satellite radio firm rolls out program that will allow dealerships to offer a complimentary two-month subscription to their service customers.
August 29, 2013
The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.
April 25, 2013
PartProtection, a new company, is rolling out new coverage for OEM parts that can be sold in the service drive. The product is backed by A.M. Best A-rate insurance carriers.
March 7, 2013
The acquisition is expected to make it easier for dealers and consumers to sell, source and purchaase a wide variety of parts on eBay Motors.
May 18, 2012
Customers enrolled in dealer loyalty programs not only visit more, they spend and buy more cars, MediaTrac's new study concludes.
March 27, 2012
Retail automotive industry veteran Ron Fortt announced the launch of Automotive Retail Solutions, an independent consulting and training company providing products and services to the automotive industry.
March 13, 2012
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