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The Menu Column Explanation

The Menu Column Explanation

One column, two column, three columns, or more? It’s not so much how many columns you share during your menu presentation, but how you share them with your customer that matters. Here’s a tip for transitioning into the presentation and presenting each column in a manner that grabs and holds your customer's attention.

May 10, 2022

My Uncle is a Mechanic

My Uncle is a Mechanic

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant explains how to handle the mechanic in the family objection.

May 5, 2022

F&I Tip of the Week: Getting Comfortable with Video
Riding the Wave of Enthusiasm

Riding the Wave of Enthusiasm

In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.

February 3, 2022

F&I Tip of the Week: The Power of a Good Transition Statement
F&I Tip of the Week: Just Tell Them What They Want

F&I Tip of the Week: Just Tell Them What They Want

Dale Carnegie called it ‘the sweetest and most important sound in any language.’ Add this powerful word to your F&I vocabulary and learn how to leverage it throughout your process — and truly make it your own — all in this can’t-miss Tip of the Week from UDS’s John Tabar.

February 1, 2022

Protecting Against the Bubble Burst

Protecting Against the Bubble Burst

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant discusses the current market conditions and how you can protect your future business.

August 5, 2021

Technology, Why Wouldn’t You?

Technology, Why Wouldn’t You?

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant, discusses needs awareness for new technology and how it can help VSC sales.

July 1, 2021

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.

April 29, 2021

F&I Tip of the Week: Handling the Affordability Objection
F&I Tip of the Week: Walk In Through the Back Door
F&I Tip of the Week: Your Title Is Manager
F&I Tip of the Week: Managing Time Expectations
F&I Tip of the Week: From Green to Great
Tip of the Week: Are You An Early Riser?

Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.

March 16, 2021

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