One column, two column, three columns, or more? It’s not so much how many columns you share during your menu presentation, but how you share them with your customer that matters. Here’s a tip for transitioning into the presentation and presenting each column in a manner that grabs and holds your customer's attention.
May 10, 2022
In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant explains how to handle the mechanic in the family objection.
May 5, 2022
How comfortable are you with video? Build upon this skill with John Tabar in this F&I Tip of the Week.
March 2, 2022
In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.
February 3, 2022
Have you ever had trouble getting back on track after a customer raises an objection? F&I trainer John Tabar says what you need is a good transition statement.
February 3, 2022
Dale Carnegie called it ‘the sweetest and most important sound in any language.’ Add this powerful word to your F&I vocabulary and learn how to leverage it throughout your process — and truly make it your own — all in this can’t-miss Tip of the Week from UDS’s John Tabar.
February 1, 2022
In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant discusses the current market conditions and how you can protect your future business.
August 5, 2021
In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant, discusses needs awareness for new technology and how it can help VSC sales.
July 1, 2021