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F&I Tip of the Week: Avoiding Down Time

F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

March 11, 2021

F&I Tip of the Week: Does Your Paycheck Need a Tune-up?
F&I Tip of the Week: The 80/20 Rule

F&I Tip of the Week: The 80/20 Rule

Have you heard of the 80/20 Rule? I bet you have, but you may be wondering what to do with the other 80% of your time. John Tabar from UDS offers some suggestions in this F&I Tip of the Week.

March 2, 2021

F&I Tip of the Week: Are You a Believer

F&I Tip of the Week: Are You a Believer

Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are you currently enrolled in to protect your own personal vehicle? If the answer is none, that might be an indication that you are not a true believer after all. UDS' John Tabar encourages you to believe in the products you are selling to help the customer believe in their value.

February 24, 2021

F&I Tip of the Week: Product Knowledge Vs. Understanding

F&I Tip of the Week: Product Knowledge Vs. Understanding

Product knowledge does not always translate to product understanding by the customer, so don't assume they are already aware of the features and benefits your product offers. John Tabar from UDS here with this F&I Tip of the Week.

February 23, 2021

F&I Tip of the Week: The Five Elements

F&I Tip of the Week: The Five Elements

Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer identifying with the value of the benefit and saying "no thanks." UDS's John Tabar shares the five elements of a good story in this Tip of the Week.

February 17, 2021

Who is Your Best Customer

Who is Your Best Customer

In this video, Trent White with the Automotive Training Academy explains how your best customer may be closer than you think.

February 4, 2021

Is It Really a Good Car?

Is It Really a Good Car?

What I mean by that is that often times, when we present our vehicle service contract, the customer will give us the "It's a good car" objection. Tune into this Tip of the Week with Ritch Wheeler of American Financial's F&I University.

July 9, 2020

Getting the Most Out of Your Menu

Getting the Most Out of Your Menu

With the increasing demand to generate revenue from the business office today, coupled with the number of products available and the client's lack of focus, makes maximizing your menu challenging. Trent White with American Financial's F&I University is here to share a solution to help get the most out of your menu.

June 4, 2020

F&I Tip of the Week: Pace Equals Profit

F&I Tip of the Week: Pace Equals Profit

Research shows that people tend to equate fast-paced speech with a lack of credibility, which isn't what we're after in the F&I office. F&I trainer John Tabar offers a few tips for uncovering and fixing a pace problem.

May 11, 2020

F&I Tip of the Week: Handling Price Objections
F&I Tip of the Week: What You Don't Know

F&I Tip of the Week: What You Don't Know

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate referrals. UDS’s John Tabar has the details you need to add this important component to your process today.

March 24, 2020

F&I Tip of the Week: The ‘Reduce to the Ridiculous’ Close
Utilize the Trade

Utilize the Trade

Of all the places to get great information to build your menu and bring value to the products you are going to present to the customer, the trade in is a very critical tool that can help you make your menu come to life. American Financial & Automotive Service's Joe Porter is here to help you utilize the trade.

March 5, 2020

F&I Tip of the Week: Want to Be a Better Closer?

F&I Tip of the Week: Want to Be a Better Closer?

In today’s tip, I thought I would share a secret that will help you bypass objections and concerns and start enrolling your customers into multiple products on each delivery.

March 3, 2020

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