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F&I Tip of the Week: Power of the Pause

F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.

June 5, 2018

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it’s those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.

February 20, 2018

[Video] So Here's the Deal: Closing on Packages

[Video] So Here's the Deal: Closing on Packages

Got a question for F&I trainer Ron Reahard? Use your mobile phone to record a brief video (shot landscape style) of you posing your question and upload it to www.hightail.com/u/REAHARD.

May 26, 2015